LBO is hiring a full-time Marketing & Patron Services Associate! The Marketing & Patron Services Associate is responsible for the day-to-day relationships with LBO audiences, through handling all the box office activities and through coordination and execution of LBO’s marketing and communication activities. This entry level, non-exempt, position works closely with and reports to the Head of Experience & Partnerships and works with other members of the LBO team to ensure clear and engaging interactions with broad components of the LBO community. They also ensure a smooth and carefully managed box office experience for patrons ranging from student attendees to single ticket buyers to subscribers and major donors. This position requires an individual who possesses excellent administrative skills, facility with learning and using databases and spreadsheets, creative communications skills—particularly in digital spaces, as well as comfort and confidence in dealing with patrons. LBO is an internationally regarded, niche cultural organization with a small and highly-energized team and support base. Building relationships and understanding the LBO culture is essential to the success of this individual. Ability to work in a collaborative, team-based environment is essential, as well as high levels of attention to detail and excellent customer service skills.